Four parts that go in once. Then we keep them running.
Nearly every audit lands on the same four gaps. Build closes them one piece at a time and leaves you a foundation. Care makes sure none of it quietly goes stale.
2.1Memory
Your AI has never met your business.
Your prices, clients and the way you work live in inboxes, spreadsheets and people's heads. The AI gets none of it, so every chat begins blank.
We give your AI a memory of your business.
Learns your services, prices and clients.
Remembers every conversation.
You can see and edit what it knows.
02 BUILD · 2.1 MEMORYThe brain of your company
TodayWith FDX
ILLUSTRATION
InboxesCOPIED IN
CRMCOPIED IN
Shared drives
Xero
Notes
Outlook
Someone's head
Claude
ChatGPT
Grokbot
NO LINKNO LINK
Each tool plugs into each AI on its own. None of them share what they know.
02 BUILD · 2.1 MEMORYThe brain of your company
TodayWith FDX
ILLUSTRATION
YOUR TOOLSTHE AI YOU USE
Inboxes
Outlook
CRM
Shared drives
Xero
Notes
Someone's head
Claude
ChatGPT
Grokbot
Company brain
One brain, memory and context that persist, inside the AI you already use.
2.2AI team
One person gets good at it. The rest never see it.
Someone writes a great prompt, it gets copied and changed, and soon there are four versions that do not match. Meanwhile enquiries wait and follow-ups get forgotten.
One library of skills, and agents that use it to do the work.
Every person and every agent works from the same skills.
Agents reply, chase and book in your voice.
Emails wait for your yes.
02 BUILD · 2.2 AI TEAMShared skills, working agents
TodayWith FDX
ILLUSTRATION
ALAlex's Claude
Quote follow up
Job booking reply
Invoice chaser
MIMia's ChatGPT
Quote follow up v2↳ copied from Alex
Site report
SMSam's Claude
Quote follow up FINAL↳ copied from Mia△ out of date
Monthly report
JOJo's Claude
Quote follow up (1)↳ copied from Alex△ does not match v2
Invoice chaser v3↳ copied from Alex
△ Four versions of the quote follow up. None of them match, and nobody knows which one is right.
Everyone keeps their own skills. Copied once, they drift apart.
02 BUILD · 2.2 AI TEAMShared skills, working agents
TodayWith FDX
ILLUSTRATION
Skills libraryEveryone has every skill · 6 skills · one version of eachALMISMJO4 people
ALQuote follow upAlex owns it · v4Edit
ALMISMJO4 people use it · used 212 times · updated 2 days ago
MIJob booking replyMia owns it · v2Edit
MISMJO3 people use it · used 148 times · updated yesterday
SMInvoice chaserSam owns it · v3Edit
ALSM2 people use it · used 97 times · updated last week
JOSite reportJo owns it · v1Edit
JOALMI3 people use it · used 64 times · updated 3 days ago
ALMonthly reportAlex owns it · v5Edit
ALMISMJO4 people use it · used 41 times · updated today
MIWelcome messageMia owns it · v2Edit
MIJO2 people use it · used 33 times · updated last week
Anyone can suggest an edit. The owner approves it, everyone gets the update.AGENTS USING ITGrowthBookingsCare
One library of skills. Every person and every agent works from the same one.
2.3Cockpit
Nobody can see what the AI is doing.
Scripts on someone's laptop die quietly. Nobody knows what ran last night, or whether it did.
FDX OS. Every agent in one place.
Every agent named, with what it does and who owns it.
We lay the foundation, then your people learn to build on it.
Memory, the AI team and the cockpit come from us. Your people learn to write skills and run agents on top of them, with short sessions after each build and us on call.
A good fit if: someone in the team already uses AI every day and wants to go further.
An FDX engineer works from your office, part of the week.
Sitting with your people, they sort out the data your agents rely on, build the agents on top, and show your team how it all works as they go.
A good fit if: you have a larger team and lots of systems, and want it done from the inside.
“He is someone who can be trusted to work independently on complex initiatives while also collaborating effectively across teams and business functions.”
The industries where Australian businesses lose the most hours to the same repeated jobs. Each card shows what we would build first and a worked example of the time it gives back. Examples, not client results.
One example per industry: how the work runs today, what we would build, and what changes. Your team approves every message, price and decision before it goes out.
Find answers across the fund’s knowledge
01Before
A partner asks, “Which portfolio companies supply the defence sector?” An analyst searches investment papers, shared folders, meeting notes and the CRM.
02What we build
A shared company brain that searches approved information, prepares an answer and links each finding to its source. Each person only sees information they have permission to access. An analyst checks the answer before it goes to an investor.
03Expected after
The team spends less time finding information and more time assessing what it means. The same knowledge supports investor updates and quarterly review preparation.
A recruiter selects candidates, then spends hours emailing availability, chasing replies, arranging interviews and updating the candidate tracker.
02What we build
The recruiter selects the candidates and approves the invitation. An assistant coordinates available times, prepares calendar bookings, drafts reminders and updates the tracker. The recruiter approves outgoing messages and sees exceptions that need attention.
03Expected after
One place shows who is booked, who has replied and who needs a follow-up. More of the recruiter’s day goes into candidate conversations and client relationships.
A studio owner exports attendance, membership and payment data, builds a spreadsheet and checks which trial visitors never returned.
02What we build
A weekly report showing attendance, trial conversions, renewals and outstanding payments. An assistant highlights changes and prepares follow-up messages for the owner to approve.
03Expected after
The owner starts the week knowing what needs attention, with the supporting figures and next actions ready.
After a site visit, a builder has photos, measurements and voice notes scattered across their phone. Preparing the quote becomes an evening job.
02What we build
The builder uploads the site notes. An assistant organises the scope, uses the business’s approved rates and templates, flags missing details and prepares a draft quote. The builder checks quantities, pricing and exclusions before sending.
03Expected after
Site information becomes a consistent quote with less retyping. The builder can see which enquiries still need details, a quote or a follow-up.
Handle event enquiries without endless back-and-forth
EstimateAbout 15 hours a week, $49k a year
01Before
A restaurant receives function enquiries by email and social media. Staff repeatedly ask for dates, guest numbers, menus and dietary requirements.
02What we build
An assistant gathers the event details, checks the venue’s booking calendar and prepares a package using approved menus and prices. The manager reviews the proposal and confirms availability before it goes out.
03Expected after
Each enquiry reaches the manager with the information needed to make a decision. Customers receive clearer proposals, and fewer enquiries disappear between shifts.
A consultant finishes a client call, rewrites the notes, searches for an old proposal and manually creates the follow-up tasks.
02What we build
Using approved meeting notes and proposal templates, an assistant drafts the scope, deliverables, open questions and next steps. The consultant approves the fees and commitments before sending. Once accepted, the agreed work becomes an onboarding checklist.
03Expected after
Less time rebuilding documents after every meeting. The proposal and delivery team start from the same agreed information.
A tenant reports a problem by email. The property manager chases photos, contacts trades, seeks owner approval and manually writes progress updates.
02What we build
An assistant organises the request, asks for missing details through approved messages and prepares the owner approval request and trade brief. The property manager reviews urgency, approves spending and controls the instructions sent.
03Expected after
Every maintenance job has a clear status and next action. Tenants and owners receive consistent updates, with less information copied between messages.
Staff answer the same questions about vehicles, dates, prices and pickup arrangements, then copy customer details between booking records and emails.
02What we build
An assistant gathers trip requirements, checks current fleet availability and prepares a quote for staff approval. After confirmation, it prepares the booking record, pickup instructions and pre-trip checklist for review.
03Expected after
Staff spend less time repeating booking admin and more time helping customers with unusual requirements or changes to their trip.
Everything we set up runs in your own accounts and on your own systems. Nothing is kept on our side, all of it belongs to you, and private details are masked before any AI reads them.
Your data is never used to train AI
Lives in your own accounts and systems
Everything we set up is yours
Nothing is kept on our side
Free preview
Get a taste of your audit. No call needed.
Add your website and work email. In under a minute you get a short preview of where your hours go, what to fix first and what we would connect. Free, and it is yours to keep.
You tell us what slows you down. We build the fix.
No drawn-out proof of concept. Three steps, each priced before it starts.
“Fab has been instrumental in modernising and automating our reporting.”
Mandy Prowse, Research & Insights Manager, Art Gallery of NSW
1
Audit
$2,000 flat7 to 21 days
We talk with up to 10 of your people, and every conversation comes back to one question: which part of your week should a machine be doing? You get a ranked list of what to build, with the hours and dollars on every line.
Go ahead with the build within 30 days of your report and the full $2,000 comes off it.
2
Build
$2.5k to $25k per buildAbout two weeks per build
Memory and the AI team go in first, then the work on top. Each build is quoted on a call as a range and goes live inside the apps your team already opens.
3
Care
~$900/monthEvery month after
We look after what we built: fixes, small changes as your business moves, and a monthly look at what is being used and what to build next.
Nervous about how the team will react?
People are frank with someone from outside about where their day really goes. The audit looks for jobs a machine ought to be doing, never a person to replace.
Yes. Everything we set up runs in your own accounts and systems, nothing is kept on our side, private details are masked before any AI reads them, and your data is never used to train AI.
Are we tied to you once it is built?
No. Everything we set up is yours and lives in your own accounts, so it stays with you whatever happens.
Should we tidy our data before we start?
No. We begin with what you have and fix what matters along the way.
What does it cost?
The audit is $2,000 flat, and it comes off the build if you go ahead within 30 days. A build is $2.5k to $25k, quoted before anything starts. Care is about $900 a month after that.
Could our own team build this?
Some of it, yes, and we can train them to do it on top of the foundation we lay. What usually falls over is the upkeep. That is what Care is for.
The AI we already pay for can read our files. Is that not enough?
Reading files is a start. It still does not know how your business runs: who does what, which jobs repeat, what a good reply looks like. We build that memory, and the agents that use it, inside the apps you already open.
Our IT team will want a say.
Bring them in early. Everything runs in your own accounts and systems, so they can see every piece we set up.
If an FDX engineer works from our office, do they become our IT support?
No. They are there to sort out the data your agents rely on, build the agents and show your team how it all works. Day to day IT stays with whoever looks after it now.
Will my team worry about their jobs?
The audit looks for jobs a machine ought to be doing, never a person to replace. The point is to give hours back for the work only people can do.
Will AI send things without us knowing?
Automations reply on their own in your voice. Emails wait as drafts for your yes. Everything is logged in one place.
What happens if something breaks?
That is what Care is for. We look after what we built every month, fix what breaks and adjust it as your business changes.
What is FDX OS?
Our own product: an AI team on one screen that answers, follows up and remembers. See FDX OS.
AI Time Audit
One call. A plain answer on what to fix first.
Tell us a little about your business and what eats your week. We reply in person, usually the same day.