Privacy
Privacy policy
Last updated: 8 October 2026. FDX Solutions is the consulting business of Fab Data Solutions Pty Ltd.
Information you provide
If you contact us, we receive the information you choose to share, such as your name, email, company, phone number and message. Please avoid including sensitive or confidential client information in an initial enquiry.
How enquiries reach us
The contact form sends your details to Formspree, a form processing service, which forwards them to our Microsoft 365 mailbox. Formspree keeps a copy of each submission in its dashboard so we can manage enquiries and filter spam. If you email us directly, your email provider and Microsoft 365 process the message.
Booking a chat
If you book a chat, you pick a time on our Microsoft Bookings page. Microsoft collects the details you enter, such as your name, email and any notes, and sends us the booking. The chat is held on Microsoft Teams. Microsoft handles these details under its own privacy terms.
How we use enquiries
We use your information to respond, understand your request and discuss relevant consulting work. We do not sell enquiry details.
Hosting and service providers
This website is hosted by Vercel. Our email is provided by Microsoft 365. Enquiry forms are processed by Formspree. These providers may process information, including standard technical logs such as IP address and browser type, to deliver and secure their services, and may store it outside Australia. Only FDX Solutions has access to our enquiry records.
Analytics and advertising
Google Analytics and Meta Pixel load only after you allow optional tracking. You can decline and still use the site. If you allow optional tracking, we use Google Analytics to understand which pages are useful, and Meta Pixel to measure our ads on Facebook and Instagram. Both may set cookies and receive details such as the pages you visit, your browser type and an approximate location. You can change your choice at any time with the Tracking preferences link at the bottom of every page; declining stops future loading after the page reloads. Previously collected information remains subject to the provider policies.
Access, correction and questions
We keep enquiries only for as long as we need them to respond and to manage any work that follows, unless the law requires us to keep them longer. Contact us to ask about information held about you, request a correction or deletion, or raise a privacy concern.